Free shipping on orders over S60 Available across the U.S.

Shipping Information

Within our brand philosophy, every product represents our commitment to quality, craftsmanship, and a refined customer experience. To ensure every customer around the world receives their order with confidence, we maintain a strict fulfillment process and collaborate with trusted international logistics partners. Our goal is to deliver each package safely and efficiently—every time.

1. Processing Time

Before shipment, each order goes through a detailed handling procedure, including order verification, quality inspection, and professional packaging.
We complete all processing steps within 48 hours after your order is placed and transfer the package to our fulfillment center for dispatch.

Processing times may vary slightly depending on product category and seasonal order volume, but efficiency and quality remain our top priorities.

2. Shipping Time

Shipping time refers to the number of days required for a package to travel from our fulfillment center to your destination country or region.
Delivery times may vary depending on logistics capacity, delivery address, customs clearance, and public holidays.

Estimated Standard Delivery Time by Region

AREA STANDARD DELIVERY TIME
US & CA 5–9 business days
UK 9–15 business days
EU 9–15 business days
Australia (AU) 10–15 business days
Oceania (New Zealand) 15–20 business days
Rest of Regions (Asia, Africa, Islands, etc.) 10–15 business days
Chile / Brazil (CNPJ/CPF/EORI required) 10–15 business days
South America (Colombia, Peru, Argentina — 2nd-tier transit) 10–15 business days

Total Delivery Time = Processing Time + Shipping Time
(e.g., 48 hours processing + regional shipping timeframe)

3. Delivery Coverage

Beyond the regions listed above, we offer international shipping to many additional countries and territories.
For all destinations within our delivery coverage, the estimated delivery timeframe is 12–20 business days, depending on local logistics and customs efficiency.

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

YOUNGDOX

At YOUNGDOX, we prioritize a healthier footenvironment.Our footwear stimulates the naturalalignment of your feet,preventing and reducing foot painanddeformities.When you choose YOUNGDOX, you'remaking alifelong commitment to the well-being of your feet! At YOUNGDOX, every pair is crafted with high-quality, breathable materials like durable leather and soft suede, so you can enjoy all-day comfort without sacrificing style. With YOUNGDOX, you never have to choose between looking stylish and feeling supported; every step is designed for comfort that lasts. Read more...

Shop

Copyright @ YOUNGDOX

Cart

loading